PRIVACY POLICY.
Protection of your privacy
Petconnect.se ("PetConnect", "we" "us" or "our") takes the processing of your personal data seriously. We ensure reasonable and transparent processing of personal data about you in accordance with applicable legislation. We have therefore developed this privacy policy, which informs you about how we process your personal data when you use www.petconnect.se.
Personal data
The website processes, among other things, the following personal data about you, depending on whether you are:
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Member (logged-in user):
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First and last name, address, telephone number, and email address.
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User profile: profile picture, age, occupation, gender, etc.
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Photos. Uploaded photos on your profile.
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Alerts (saved filters for pet search): area, budget, number of rooms, etc.
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Messages: Dialogue with customer service in PetConnect Chat.
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Subscription and payment information
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Login information.
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Website visitor or app user data, depending on which platform you use (see below)
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If you have given consent to the processing of personal data and possibly revoked it again.
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Website visitors:
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Data related to cookies, including website usage
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Technical identifiers, which can connect the user to e.g. Google or Facebook
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IP address
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Type of device used to access the website (e.g. tablet, smart device, PC, etc.)
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Browser type, browser ID, and language setting on the device
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Which website referred you to PetConnect's website?
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Which parts of PetConnect's website, including your view, time, duration, and number of visits.
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System activity (ads displayed, seller contact information displayed, etc.)
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Referrals to us and correspondence with us, e.g., in connection with general questions about our services.
Purpose of the processing of personal data and legal basis for the processing
Member:
We process personal data for
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to be able to create a profile for you on our platform
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possibly to enter into a subscription agreement with you and charge you
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to be able to communicate with you in connection with your organization search
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to be able to identify you, if you send a message to a seller via our messaging system
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to be able to identify whether you are in the target group to receive offers from our partners
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possibly to lock you out of using PetConnect in the event of violations of the terms of use or legislation
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Organization:
We process personal data for
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to be able to advertise your ad(s) on our platform and for services related to this
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possibly to enter into a subscription agreement with you and charge you
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to be able to communicate with you in connection with your pet sale/adoption service
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possibly to lock you out of using PetConnect in the event of violations of the terms of use or legislation.
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Website visitors:
We process personal data for
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to be able to offer you a functional website
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that you can use your Email login to log in to PetConnect's website
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that we can deliver analytics, measurement services and targeted ads
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to analyze user behavior, selected pages, content and your interests and based on that to provide you with recommendations on content, e.g. housing, that we believe are interesting to you and to further develop our services and business
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to document compliance with legislation, including data protection legislation and cookie legislation
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to protect our legal interests, e.g. investigating misuse of the website/app, e.g. deposit fraud, breach of terms of use, violation of user rights and legislation, e.g. regarding marketing, personal data and intellectual property rights
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to be able to identify whether you are in the target group to receive offers from our partners.
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handling of inquiries, complaints and disputes
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implementation and maintenance of technical and organizational security measures, including to ensure operational stability and our ability to defend our products against potential hostile attacks, such as hackers
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investigations into suspicion or knowledge of security breaches and reporting to authorities and individuals
Your rights
If you wish to exercise the rights below, please contact us using the contact information provided in the introduction.
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Right of access
You have the right to access the personal data we process about you, as well as a range of additional information. However, access to transparency must not infringe the rights and freedoms of others.
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Right to rectification
You have the right to have incorrect information about yourself corrected, as well as, taking into account the purposes of the processing, you have the right to complete incomplete personal data.
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Right to erasure
In special cases, you have the right to have your personal data deleted before our general deletion period occurs.
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Right to restriction of processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may only process the data – apart from storage – with your consent or for the purpose of establishing, exercising or defending legal claims, or to protect a person or important public interests.
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Right to data portability
If our processing of your personal data is based on consent or a contract, and the processing is carried out automatically, you have the right to data portability. This right means that you have the right to receive the personal data we process about you in a structured, commonly used and machine-readable format, which you have the right to transmit to another service provider. If you wish to exercise this right to data portability, you can initiate the transfer of the registered personal data from us in a commonly used format yourself via petconnect.se.
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Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your personal data for direct marketing purposes.
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Withdrawal of consent(s)
In the event that our processing of your personal data is based on your consent, you have the right to withdraw your consent to PetConnect's processing of your personal data at any time. If you withdraw your consent, PetConnect will cease processing your personal data for which you have withdrawn your consent. Your withdrawal of consent does not affect the lawfulness of the processing of your personal data that Djurportal has carried out up to your withdrawal of consent.
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You can withdraw your consent to the processing of cookies by deleting cookies and by changing your settings to not place or read cookies and other tracking mechanisms.
Deletion and Complaints
Members and Organizations:
You can have your account deleted at any time by contacting us.
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If you wish to complain about PetConnect's processing of personal data about you or anythings that affect you, you have the right to contaicting us and submit a complaint with information.